TouchToFix
Paste the token + OTP from your support chat
Scan with TouchToFix mobile app to link session.
Share your screen so your expert can see it
Your screen preview β expert sees this
Link a session first.
Enter Device ID or transfer token from chat
Camera off.
Customer's screen appears here β move mouse to annotate
Move mouse to point β’ Double-click to fullscreen
Waiting for customer to share screenβ¦